Business Hours
Our office is staffed from 8:00 AM to 4:00 PM CST Monday through Friday.
Toll free phone number: 866-412-7274. We prefer contact via email for
questions and assistance:
customercare@fuddleduds.com.
Product Availability
There are times when we are out of stock on items, or a manufacturer has items
on backorder. If an item
is on back order, we will contact you via email for instructions on how to
handle your order.
Credit
Card Security
Our web
site purchasing system uses the most up to date secure server. So your
personal information is always safe and secure.
Privacy
Policy
Returns
-
RETURNS are accepted within 30 days of order on UNUSED
products.
-
Email us for RETURN CODE number. Please include order
number, reason for return and customer name with this email.
customercare@fuddleduds.com
-
When you return the product, include the packing slip with
exchange product information.
-
Clearly print the RETURN CODE number on the
outside of the package.
-
Returned items will be exchanged for merchandise of equal value.
-
If exchange is for a more higher value item, your credit
card will be charged for the difference.
-
REFUNDS - Refunds will be processed within 7 days of return.
Shipping charges are not refundable. Items returned 'used', without return
code, or after 30 days will be refunded at retail minus shipping, minus 25%
restocking fee.
-
Send return to: FuddleDuds.com, 4505 Monterrey Drive,
Rowlett, TX 75088
If you have any questions, please email our customer service department, customercare@fuddleduds.com.
Shipping
We ship via UPS. UPS does not deliver to P.O. box addresses. All packages are shipped with delivery confirmation for our
records. Normal shipping time can vary between 5-7 business days.
Shipping Costs
